Reference

What You Agree To When You Use royal1388

These terms set out the rules that apply to every account on royal1388, covering how you open and manage your account, how deposits and withdrawals through DANA, OVO, and GoPay are handled, and what we expect from you in return.

Account eligibility termsDANA, OVO, GoPay wallet rulesWithdrawal conditionsAccount suspension policyIndonesia-region eligibility
royal1388 What You Agree To When You Use royal1388
POLICY HANDLING

How We Manage Your Account Under These Terms

Transparency in how we apply these rules matters. Here is how each key area works in practice — from the data we hold to what happens if your account is flagged for a review.

Account Data Retention

We retain account records — including transaction history for DANA, OVO, and GoPay deposits — for as long as required by these terms and applicable regional obligations.

Account Security Practice

Your account is protected by OTP verification at login and on every withdrawal request. Never share your OTP or PIN with anyone, including our support team.

Cookie and Session Policy

We use session cookies to keep your lobby state active. No personal data is sold. Cookie preferences can be adjusted in your browser settings at any time.

Requesting Account Changes

To update registered wallet details or request account closure, contact support through live chat or email with your account ID and the wallet number to be changed.

TERMS CONTACT

How to Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a concern about how they apply to your account, our support team can help. Reach out through live chat directly inside the lobby, by email, or via WhatsApp. We aim to respond to terms-related queries within one business day. For account-specific questions — such as a held withdrawal or a wallet verification issue with DANA or OVO — have your account ID ready when you contact us.

Live Chat Start a chat session from inside your account lobby. Useful for quick clarifications on wallet rules or account access under these terms.
Email Support Send detailed terms or account queries by email. Attach any relevant screenshots — especially if your GoPay or DANA transaction is under review.
WhatsApp Message us on WhatsApp for faster replies on account eligibility questions or to follow up on a terms-related account restriction.

Common Questions About Our Terms

These are the questions we hear most often about how our terms apply to accounts, wallets, and access on royal1388. If your question is not here, contact support directly.

The same account terms apply regardless of which wallet you use. However, each wallet provider — DANA, OVO, GoPay — may impose its own transaction limits or restrictions that we cannot override.

We publish any updates on this page. Continuing to use your account after a change is posted counts as acceptance of the revised terms. Check this page periodically if you want to stay current.

Yes. Accounts can be suspended if there is evidence of rule violations, fraudulent activity, or use from a restricted region. We will notify you by email if your account is suspended pending review.

Contact support via email with your account ID and a data request. We will respond with the relevant account and transaction records in line with applicable data obligations.

Yes. You must meet the minimum age requirement under local law in your region. Access is only available where permitted locally. It is your responsibility to confirm eligibility before using the platform.

Raise it with support via live chat or email, providing your account ID and the specific term in question. We review disputes and respond within one business day where terms interpretation is involved.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.