Reference

How royal1388 Handles Your Personal Data

Your account information, e-wallet details — including DANA, OVO, and GoPay — and session activity are handled with clear, documented practices, not vague promises. This policy explains exactly what we collect, why we collect it, and what you can do about it.

Data collected only for account & service purposesE-wallet details kept under strict access controlsYou can request access or deletion at any timeNo data sold to third-party advertisersPolicy applies where local law and eligible regions permit

Explore the Lobby Read FAQ

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review the data we hold on your account, request a correction, or ask for deletion, our support team handles privacy requests directly. You can reach us through live chat inside the lobby, via email, or through our dedicated account-help channel. We aim to acknowledge your request promptly and resolve it within the period required under applicable data-protection rules.

Team online

Live Chat

Open the chat widget inside your account dashboard to submit a privacy request. Our team picks up active chats and can verify your identity on the spot before processing any data action.

Email Support

Send your data request to our support email address listed in the account settings page. Include your registered email and the specific action — access, correction or deletion — so we can route it correctly.

Account Help Portal

Log in and navigate to Account Settings, then select Privacy & Data. From there you can download a summary of stored data or submit a formal removal request without contacting support directly.

What We Collect and Why We Keep It

royal1388 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with royal1388, we collect the details you provide during registration — your name, email address, and the e-wallet identifiers you use for DANA, OVO, or GoPay deposits and withdrawals. We also log device identifiers, browser type, and session timestamps to keep

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your account secure and to detect unusual access patterns. Payment data is handled only to process transactions; we do not store full wallet credentials beyond what the payment rail requires for verification. Browsing behaviour within the lobby — which game rooms you visit, session length, navigation
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paths — is collected in aggregate to improve how the platform functions. We do not use this data to build individual ad profiles or share it with external marketing networks. Data retention follows the period required for transaction records under applicable regulations; once that period expires,
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we schedule deletion. If you close your account, identifiable personal data is removed from active systems within the timeframe our data-management process allows, subject to any legal retention obligation. Availability of all services depends on local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply layered security to the data stored under your account. Encryption is applied to data in transit between your device and our servers, and access to account records is restricted to authorised personnel by role. Cookies are used to maintain your login session and remember lobby preferences — not to track activity across external sites. You can clear session cookies through your browser settings at any time without losing your account.

Encryption in Transit

All data moving between your browser or mobile app and our servers is encrypted. This covers login credentials, e-wallet references for DANA, OVO and GoPay, and account activity records.

Cookie Use & Control

We use functional cookies to keep your session active and remember your last lobby position. We do not place advertising or cross-site tracking cookies. Clear them in your browser settings whenever you choose.

Retention & Deletion

Personal data is kept only as long as legally required for transaction records. Once that period ends, we delete or anonymise it. Closed-account data leaves active systems within our standard data-management cycle.

Who Has Access

Access to your account records is role-restricted. Staff handle your data only when resolving a support ticket, processing a withdrawal verification, or responding to a formal privacy request you submitted.

Common Questions About Your Data and Rights

These are the questions we hear most often from people checking their data rights. If yours is not here, contact us through live chat or the Account Settings privacy portal.

We collect your name, email address, and the e-wallet identifier you use — DANA, OVO, or GoPay. We also log your device type and session timestamps to secure your account against unauthorised access.

Yes. Log in, go to Account Settings, and select Privacy & Data to request a data summary. Alternatively, contact support via live chat with your registered email and we will process the request.

We do not sell your data. We share it only with payment processors handling DANA, OVO, or GoPay transactions and with service partners operating under data-protection agreements on our behalf.

Identifiable personal data is removed from active systems after the legally required retention period for transaction records expires. The exact timeframe depends on applicable regulations in your eligible region.

Submit a deletion request through Account Settings under Privacy & Data, or contact our support team via email. Include your registered email so we can verify ownership before acting on the request.

We use functional cookies to hold your login session and lobby preferences. We do not use advertising or cross-site tracking cookies. You can clear or block them in your browser settings at any time.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How royal1388 Handles Your Personal Data

Reach Us About Your Privacy Rights

Live Chat

Email Support

Account Help Portal

How We Protect and Manage Your Information

Common Questions About Your Data and Rights

01 What personal data does royal1388 collect when I register?

02 Can I access a copy of the data royal1388 holds about me?

03 Does royal1388 share my data with third parties?

04 How long does royal1388 keep my account data after I close my account?

05 How do I request deletion of my personal data?

06 What cookies does royal1388 use and can I turn them off?

Privacy Policy

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